Policies, Terms and Conditions

Copyright and Trademark Notice       

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of BAZOO., Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards     

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that BAZOO is not responsible for the operation of, or content located on or throughout any such site.

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. BAZOO reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 Other Conditions       

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. BAZOO reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.


We keep your personal information private and secure. When you make a purchase from BAZOO, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. BAZOO is not responsible for the actions of third parties. 


We feel confident that you will love BAZOO, but if for any reason there is a problem with your product/s due to defects in manufacturing and/or workmanship; or if there is a fulfilment mistake which may have resulted in the shipment of incorrect products to you, we will gladly issue you a full refund or replacement product on your request. If this is the case, please follow the simple steps below:

  1. Contact us at support@wearebazoo.com to let us know that you’re unhappy with your purchase and provide us with detail of exactly what is wrong with it; we will ask you to send photos to help us see the problem. This will also help us to make improvements for the future.
  2. If we agree that the problem you have raised is sufficient and meets the criteria above, we will do one of two things. If you request a refund, we will issue you a full refund which will be made to the same payment method used in the purchase of the original order. Otherwise, if requested we will immediately send you a replacement product of what you ordered, within the normal 1-2 working day delivery. Please be sure we will send you a new confirmation order, with a tracking number, and that you will not be charged for this replacement box.
  3. We may also ask you to return the item to us as evidence to our manufacturers of default or repackage the product if it was incorrectly sent to you but still in perfect condition. We will reimburse you the cost of this return postage via the same payment method used to purchase your product. You will have to obtain proof of receipt, and tracking of the parcel. Please note if we require you to send your parcel back, we will not be able to issue a refund or replacement product until we have received your returned item.

In addition:

  •       BAZOO holds the right to refuse refunds or exchanges if damaged or unwanted products are returned without reporting within 5days of delivery. 
  • We may require photographic evidence of purchase before return is processed (photographic evidence must be sent to support@wearebazoo.com with clear description of damages or fulfilment issue)
  •      BAZOO will either refund the price you purchased your item at -this includes sale items or voucher purchased items and delivery costs, or if send a replacement product at the customer’s request. Please note if we require you to send your parcel back, we will not be able to issue a refund or replacement product until we have received your returned item.
  • In the event of discontinued or no stock of the returned item, we will refund the full amount the item was purchased at (see-above).
  • We can only refund or replace items purchased from our online store. Any items purchase from our distributing partners must be returned to the store purchased at, in order for us to maintain accurate stock levels.
  • In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • Please allow up to 7 working days for your return/refund to be processed.
  • Goods returned are your responsibility until they reach our warehouse. Please make sure it’s packed up properly and can’t get damaged on the way.
  • In the unlikely event that the we request the customer to return an item it must be sent to the below address AFTER contacting support@wearebazoo.com, so we can provide you with a returns reference.

Real English Drinks Distillery
Unit 2
Station Road
Industrial Estate
GU30 7DR

Shipping Policy

Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. 

Shopping Cart Help 

This online store is powered by Shopify shopping cart software. The Shopify ecommerce solution provides the means to power this BAZOO but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of BAZOO and has no direct ties to Shopify as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.


Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where BAZOO holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, BAZOO shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. BAZOO shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BAZOO will issue a refund to your card in the amount of the incorrect price.